About Abshier Webb Donnelly & Baker
Business Continuity Plan
Abshier Webb Donnelly & Baker have a Business Continuity Plan (BCP) to provide service and support to our clients in time of an emergency or business interruption. The plan is designed to respond to both local and region-wide interruptions.
The BCP allow s the firm to maintain our books and records, as well as to communicate with our clients, employees, regulators and critical business constituents. The focus of the BCP is to maintain the safety of our employees, and at the same time to continue to give our clients access to their funds and securities.
The BCP anticipates two kinds of business interruptions: internal and external. Internal interruptions affect only the Firm’s ability to communicate and conduct business. An example of this would be a fire in one of our buildings. External business interruptions prevent the operation of the securities markets or a number of rims. Examples of this include a terrorist attack, a city flood, or a wide-scale regional interruption such as a power grid outage.
In the event of a branch outage, the telephones to that branch will be routed to another branch facility with the ability to service the needs of our clients. In the event of an interruption in our main office, the Firm has a plan to relocate our mission-critical employees and systems to alternate locations in order to continue service to our clients. The firm is geographically diverse, allowing the Firm to relocate our mission-critical employees and systems outside of the region in the event of a regional interruption such a power grid outage.
The BCP is designed to allow clients access to their funds either at a branch location, via telephone, or through the mail.
The BCP is subject to annual review and update. In addition, the Firm’s regulators will periodically review the BCP for compliance.